Do stretch goals work?

Michael Boyette

You’re setting goals for your team. Should you also include a stretch goal? Seems like a good idea. What’s wrong with asking people to push themselves a little harder? But stretch goals are widely misunderstood and widely misused. They’re not really about getting a little more out of people. They’re designed to break things. First,…

Why even a little bit of unfairness is a very big deal

Michael Boyette

You took action as a manager that was a little bit unfair — you didn’t enforce the dress code, or gave someone a bigger cubicle. But what’s the big deal? Neuroscience suggests that it’s likely to be a very big deal to your employees.

If you want them to own it, let them build it

Michael Boyette

We hear a lot these days about “taking ownership.” You want your people to “own” the tasks they’re working on, “own” the results (good or bad) of those tasks, “own” their careers, “own” their jobs. It’s easy to see why leaders would want to promote a sense of ownership: When we “own” something, we assign…

The top ten employee rewards and motivators

Michael Boyette

What motivates employees to show up every day and do their jobs? No joke: It’s the paycheck. But once you’ve addressed money, the most powerful drivers of employee motivation are social. They’re powerful. And every manager should be using them.

What the manager should say when an employee leaves

Stephen J. Meyer

Some organizations have protocols for communicating about an employee’s departure, but often, managers are left to figure out what to say on their own. Read on to find a template for how best announce an employee’s resignation or termination.

Leadership: Language that builds trust

Michael Boyette

What is trust? And how do you get it? Seems like a simple question. But what makes employees willing to follow you? To come to you with problems? To take risks? Numerous scientific studies have found that trust comes down to two questions: Is this person on my side – that is, are they willing…