Decision Making

How to Head Off Groupthink

In this Quick Take, you will learn why groupthink happens – and why it’s not a thinking problem, how groups reward people for getting along, and punish them for disagreeing even when they’re right, two techniques that are proven to disrupt groupthink and result in better decisions, and how to get greater buy in for those decisions once they’re made.

Making Big Decisions: How to Uncover the Blind Spots that Can Sink Your Project

Imagine you’re on the verge of launching a new project. It could be a game changer for you, your department and your company. You’ve invested a lot of time and energy building it out. You have buy-in from higher ups. And your people are enthusiastically on board. What could possibly go wrong? A lot, actually. But there’s something about our brains that often prevents us from seeing problems until it’s too late. In this Quick Take you will learn a technique psychologists call 'prospective hindsight,' how it can help you identify fatal flaws before a project is launched, and how to run a team meeting that harnesses the power of 'prospective hindsight.'

Fact-Based Decision-Making: The Five Whys Technique

Managers get paid to make difficult decisions – about hiring, firing, promotions, salaries, resource deployment, operations, new products, new markets and more. A decision-maker’s worst enemy is lack of information or inaccurate information. In this Quick Take you will learn the Five Whys technique that can help you quickly get the information you need to make fact-based decisions, what it means to have a 'threaded conversation', and how the Five Whys can make you a better manager.

Group Decision Making – The Early Consensus Trap

In this Quick Take you will learn why groups often fail to consider all the relevant facts when making decisions, why people who possess critical information often don’t speak up in meetings, and how leaders can structure team meetings to uncover this information and make better decisions.


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