Reference Checks: How to Get Feedback That Predicts Future Performance

Managers check references for many reasons. But the most critical goal is to ferret out information that will accurately predict how a candidate will perform if hired.

In this Quick Take you will learn:

• The often-overlooked goal of a successful reference check
• What researchers say is one of the biggest obstacles to getting truthful answers and
• Why the way you phrase questions is the key to getting the information you need to make an informed hiring decision

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