5-minute leadership training video
A study of 15,000 leadership assessments shows that the ability to show empathy is the most important management interaction skill. Learn the difference between “real” and “faux” empathy to improve your effectiveness as a leader.
In this Quick Take, you will learn:
- What benefits leaders can reap from showing empathy
- Why leaders fall into the “faux empathy” trap, and
- A simple way to demonstrate real empathy
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BTS Total Access provides online training and talent development tools for businesses, government agencies, nonprofits and educational institutions in the areas of sales, leadership and management.
