In times of crisis your people feel anxious, afraid and out of control. And they’re looking at you, their leader, to be their lighthouse in the storm. Ineffective leaders make…
A study shows that rumors spread faster and multiply when managers make mistakes that escalate uncertainly into anxiety. Learn a 5-step plan to help you communicate effectively, stifle rumors and…
Should you let people manage their own projects, or should you ride hard on them? Research suggests that the answer is “both.” When you create external accountabilities for your people,…
Every leader recognizes the risk of getting their egos stroked by the people who report to them. They’re right to worry: Consciously or unconsciously, those who provide counsel and perspective…
We hear a lot these days about “taking ownership.” You want your people to “own” the tasks they’re working on, “own” the results (good or bad) of those tasks, “own”…
Ever have one of your direct reports go around you to your boss? It’s not a comfortable feeling. It risks making you look bad to your manager, and it shows…
Here are the ten most effective tools that keep employees engaged and productive, and ideas on how managers and organizations can apply them. Can you guess what #1 is?
It’s always awkward when someone leaves your team – whether it’s their own choice or the company’s. Some organizations have protocols for communicating about an employee’s departure, but often, individual…
Everybody makes mistakes, experiences setbacks, and feels the sting of failure — especially in times of change, uncertainty and high stress. But what happens afterwards? Some people try to dust…
Some people bounce back from mistakes – even big mistakes – with grit and resolve. Others feel crushed, lose confidence and stop doing the things that made them successful. They…
