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Change in the Workplace: 4 Leadership Strategies to Overcome Resistance & Win Employee Support

People resist change for numerous reasons; they’re comfortable with the current situation, they feel threatened, or they believe the new method won’t work. As a leader, the challenge is how…

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LeadershipCheatsheet PDF

Leading in a Crisis

In times of crisis your people feel anxious, afraid and out of control. And they’re looking at you, their leader, to be their lighthouse in the storm. Ineffective leaders make…

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LeadershipTraining Video

Controlling Rumors

A study shows that rumors spread faster and multiply when managers make mistakes that escalate uncertainly into anxiety. Learn a 5-step plan to help you communicate effectively, stifle rumors and…

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LeadershipTraining Video

Empowerment and Accountability: How Much Rope Should You Give Your People?

Should you let people manage their own projects, or should you ride hard on them? Research suggests that the answer is “both.” When you create external accountabilities for your people,…

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LeadershipBlog

Flattery will get you fired

Every leader recognizes the risk of getting their egos stroked by the people who report to them. They’re right to worry: Consciously or unconsciously, those who provide counsel and perspective…

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LeadershipBlog

If you want them to own it, let them build it

We hear a lot these days about “taking ownership.” You want your people to “own” the tasks they’re working on, “own” the results (good or bad) of those tasks, “own”…

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LeadershipCheatsheet PDF

How to deal with an employee who goes over your head

Ever have one of your direct reports go around you to your boss? It’s not a comfortable feeling. It risks making you look bad to your manager, and it shows…

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LeadershipCheatsheet PDF

Top 10 Employee Rewards & Motivators

Here are the ten most effective tools that keep employees engaged and productive, and ideas on how managers and organizations can apply them. Can you guess what #1 is?

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LeadershipCheatsheet PDF

What to Say When an Employee Leaves

It’s always awkward when someone leaves your team – whether it’s their own choice or the company’s. Some organizations have protocols for communicating about an employee’s departure, but often, individual…

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LeadershipTraining Video

Coaching: How to Help Employees Bounce Back After Failure

Some people bounce back from mistakes – even big mistakes – with grit and resolve. Others feel crushed, lose confidence and stop doing the things that made them successful. They…

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