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LeadershipTraining Video

Empowerment and Accountability: How Much Rope Should You Give Your People?

Should you let people manage their own projects, or should you ride hard on them? Research suggests that the answer is “both.” When you create external accountabilities for your people,…

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LeadershipBlog

Flattery will get you fired

Every leader recognizes the risk of getting their egos stroked by the people who report to them. They’re right to worry: Consciously or unconsciously, those who provide counsel and perspective…

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LeadershipBlog

If you want them to own it, let them build it

We hear a lot these days about “taking ownership.” You want your people to “own” the tasks they’re working on, “own” the results (good or bad) of those tasks, “own”…

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RLIBlog

Is your training budget really the key to success?

Training programs aren’t exactly notorious for being flush with cash. But when workplace learning struggles to deliver the expected outcomes, a common reaction is to throw money at the problem….

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LeadershipWebinar

The Top 5 Leadership Development Challenges – and How to Overcome Them

In a recent survey, 90% of HR professionals said that leadership development was important to their CEO’s strategic agenda. But in reality: 83% believe their leadership development program is not…

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RLIBlog

How to get skeptical employees to buy into workplace learning

it’s difficult for a skeptical employee to get any real value out of training. Their negative mindset will almost guarantee that they almost certainly won’t put in the requisite time and effort,

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RLIBlog

Study: What outcomes can you expect from workplace coaching?

Coaching in the workplace has been the subject of a variety of studies across multiple real-world occupations. But interpreting the results, and how they apply to your organization, isn’t always easy….

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LeadershipCheatsheet PDF

How to deal with an employee who goes over your head

Ever have one of your direct reports go around you to your boss? It’s not a comfortable feeling. It risks making you look bad to your manager, and it shows…

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LeadershipCheatsheet PDF

Top 10 Employee Rewards & Motivators

Here are the ten most effective tools that keep employees engaged and productive, and ideas on how managers and organizations can apply them.

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LeadershipCheatsheet PDF

What to Say When an Employee Leaves

It’s always awkward when someone leaves your team – whether it’s their own choice or the company’s. Some organizations have protocols for communicating about an employee’s departure, but often, individual…

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SalesCheatsheet PDF

10 commandments of sales

You need to be flexible in sales. The better you adapt your behavior to the situation, the more success you’ll enjoy. But there are certain rules you can’t break, if…

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SalesCheatsheet PDF

5 proven steps for hiring top sales talent

The thing about hiring salespeople is that they’re going to try to sell you on themselves, because selling is what they do. And that’s fine, as long as they really…

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SalesCheatsheet PDF

RLI program drives $2 million in new sales and increases pipeline by 48%

Scott Odom, VP of Strategic Accounts at Clover Imaging Group in Düsseldorf, Germany, deployed the RLI Selling Essentials online sales program in Clover’s European operation. Within three months his team…

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SalesWebinar

The Psychology of Sales Language: Coaching Your Reps on What to Say to Get the Sale

Effective sales language isn’t about the gift of gab, or using words as a weapon to manipulate buyers into doing something they don’t really want to do. It’s about helping buyers make good decisions, and guiding them toward a solution that makes sense.

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LeadershipTraining Video

Coaching: How to Help Employees Bounce Back After Failure

Some people bounce back from mistakes – even big mistakes – with grit and resolve. Others feel crushed, lose confidence and stop doing the things that made them successful. They…

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SalesTraining Video

Tough Negotiations: How to Hold Your Ground With a Price Bully

We’ve all faced customers and prospects that pride themselves on how hard they can squeeze their vendors. But this approach only works when you let them get away with it….

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