GUIDE

Leading in a Crisis

A guide to keeping your people calm, focused & engaged

In times of crisis your people feel anxious, afraid and out of control. And they’re looking at you, their leader, to be their lighthouse in the storm.

Ineffective leaders make a critical mistake: They don’t know what to say, so they stop communicating. When you do this, you send a message to your people that you’re just as lost as they are.

This guide will serve as a tool to help you keep your people calm, motivated and engaged through tough times.

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Rapid Learning Institute (RLI) provides online training and talent development tools for businesses, government agencies, nonprofits and educational institutions in the areas of sales, leadership and management, human resources, employment law compliance, and workplace safety.