Ebook | Leadership

How to deal with an employee who goes over your head

Ever have one of your direct reports go around you to your boss? It’s not a comfortable feeling. It risks making you look bad to your manager, and it shows a lack of understanding between you and the employee. So what do you do? Before you call the employee in and read the riot act,…

Ebook | Leadership

What to Say When an Employee Leaves

It’s always awkward when someone leaves your team – whether it’s their own choice or the company’s. Some organizations have protocols for communicating about an employee’s departure, but often, individual managers are left to figure out what to say on their own. If you’re the one who has to announce an employee’s departure, and you…

Video | Leadership

Coaching: How to Help Employees Bounce Back After Failure

Some people bounce back from mistakes – even big mistakes – with grit and resolve. Others feel crushed, lose confidence and stop doing the things that made them successful. They may even quit their job or change careers – with potentially devastating consequences for both the employee and your organization.   In this Quick Take,…