If you want them to own it, let them build it

Michael Boyette

We hear a lot these days about “taking ownership.” You want your people to “own” the tasks they’re working on, “own” the results (good or bad) of those tasks, “own”...

Dude, where’s my HR Café?

Michael Boyette

Dear Subscriber: As a loyal follower of HR Café, you’ll notice some significant changes in our blog. Perhaps the most obvious change – an especially poignant one for us here at RLI – is that we’re retiring the “HR Café” name. Launched in 2005 – ancient history in the world of online communication – HR…

The secret power of social norms

Michael Boyette

With all our access to databases, analytics, performance metrics, testing, and monitoring, it’s easy to forget that most employees experience their workplaces as social settings, for better or worse. The same people show up every day (for the most part) and interact as people. True, they’re not playing shuffleboard or bridge or beer pong, but…