Q. Is instructor-led training (ILT) dead?

SJM: No. But teaching multiple concepts and expecting people to remember them, change their behavior and achieve better results, is unrealistic. The Holy Grail is a blended approach that combines strategic leadership or sales ILT with a tactical training model that enables learners to practice skills repeatedly at spaced intervals, deploy those skills correctly, and eventually adopt new habits. RLI provides that model to its customers, many of whom use RLI’s skill-based tactical training as a complement to strategic training programs such as Miller Heiman, Franklin Covey, BTS, Wilson Learning or Sandler.


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