No manager wants his or her department to be confused with a college party. But on the other hand, employees who feel too bottled up aren’t likely to produce great work either.
That conclusion comes from new research on employees who, because they work in fields like health care, law or law enforcement, have to retain a carefully “neutral” demeanor.
The research, done by academics at Rice, Purdue and the University of Toronto, concluded that employees who must suppress their emotions have comparatively less energy left for work tasks, and also have a comparatively high burnout rate.
Do your employees feel free to express healthy exuberance under your stewardship? If things get a little hilarious every so often, don’t always be the one to put your foot down and suggest everybody get back to what they’re being paid for.
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