Change Management: How to Disarm Passive Resistance
Don has been working for you for a long time. He likes what he does and the way he does it. And you’re about to mess that up. You need him to take on new duties or change the way he works, but Don is pushing back. In this Quick Take, you will learn the “secret message” employees are sending you when they engage in passive resistance, how to get greater buy-in from employees and the worst thing you can do with an uncooperative employee.