Don’t underestimate role of tech problems

by on January 16, 2013 · 0 Comment POSTED IN: Rapid Learning Insights
computer-trouble-260x173.jpg

Regularly ask trainees if they are having any problems with online learning software and if their computers are set up properly to handle it.

A recent study showed that when people feel blocked by IT-related glitches, they are more likely to delay or even give up on online learning. Worse: They’re not likely to tell you unless you specifically ask.

Researchers found that nursing students in a blended-learning environment were falling behind because of seemingly simple computer issues. And few of the students mentioned it at the time – it came up only when researchers asked.

In one case, a worker couldn’t open the audio files and, because he was busy, felt it was easier to drop the course and try again the next semester. It was likely an easily resolved problem with the audio setup with his computer.

Check out the Leadership & Management Rapid Learning Center FREE. Get instant access to a collection of 6- to 10-minute modules perfect for training supervisors and managers throughout your organization.

Source: Johansen, Edda, et al., Norwegian Nurses’ Experience with Blended Learning: An Evaluation Study. Presented online at www.seminar.net

You can get our blog posts delivered for free by email - simply add your email address to the box below and click the "Subscribe" button.

Close

Request a Demo

We'd love to show you how this industry-leading training system can help you develop your team. Please fill out this quick form or give us a call at 877-792-2172 to schedule your one-on-one demo with a Rapid Learning Specialist.
  • xxx-xxx-xxxx i.e. 123-456-7890
  • We're sorry, but we do not accept personal email addresses at Gmail, Yahoo!, or Hotmail. Please contact us at 877-792-2172 if you do not have a corporate email address.