Research-based and field-tested sales training ideas that help you develop your team so they can prospect more effectively, close more sales, retain more customers, deliver more value and earn more money.

Building loyalty

Building loyalty

May 29, 2012 by

Creating loyalty is mostly a matter of common sense: Treat customers right and they’ll come back. But behavioral research suggests five key principles that can improve the odds of repeat business. Read on to learn what they are.

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Been there, done that

Been there, done that

May 23, 2012 by

You have to approach every sales situation with fresh eyes – as if it’s the first time in your life you’ve heard this particular tale. One way is by training yourself to ask questions you think you already know the answers to. Read on to learn how that can help you win more sales.

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