Research-based and field-tested sales training ideas that help you develop your team so they can prospect more effectively, close more sales, retain more customers, deliver more value and earn more money.

Sales as change management

Sales as change management

April 11, 2012 by

A buyer who was 100 percent satisfied last month might have a whole new perspective this month – not because of anything you did, but because something about his or her situation changed. Read on to learn what you need to do to stay on top of these changes and keep customers satisfied.

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