10 simple ways to stand out from the competition

by on February 28, 2011 · 2 Comments POSTED IN: Top Sales Dog
standing-out-260x161.jpg

See whether you can use these low-cost and no-cost ideas to stand apart from “business as usual” competitors:

    1. Offer after-hours phone numbers, including your home and cell phone. Customers probably won’t call except in emergencies. But they’ll feel better knowing they can.

 

    1. Provide accurate pricing information, including your competitor’s prices.

 

    1. Help customers compete – for example, by providing market info they can’t get on their own.

 

    1. Make the customer’s life easier. Example: Stock hard-to-find items (including your competitors’) to save customers’ time and encourage them to call you first.

 

    1. Be the last resort. For example, let the customer know you’ll deliver the product yourself if you have to.

 

    1. Take customers as guests to industry events and trade shows so they can learn what’s new.

 

    1. Partner with other, noncompeting suppliers that your customer uses. For example, organize a training day for several suppliers’ products or services.

 

    1. Reduce customer downtime by offering equipment loans or rentals.

 

    1. Share your expertise. Not just on your own product or service, but anywhere you can help your customers. (One salesperson runs sales training for his clients.)

 

  1. Always act ethically. Conduct your business in an ethical and professional manner. Trustworthiness is the most important value you can offer.

Click to View Comments

2 Comments on This Post

  1. May 5, 2011 - 10:39 am

    4 ways top sellers get results

  2. May 5, 2011 - 10:39 am

    4 ways top sellers get results

Leave a Reply

Close

Request a Free Demo

We'd love to show you how this industry-leading training system can help you develop your team. Please fill out this quick form or give us a call at 877-792-2172 to schedule your one-on-one demo with a Rapid Learning Specialist.