September 8, 2010 by Michael BoyetteOrdinary questions are designed for one reason only: to get information. But in sales, a question has to work a lot harder than that. It also has to communicate a message. The right questions tell customers and prospects that you're a serious professional who understands their challenges. The wrong questions can make you look like an unqualified amateur. Read on to learn what types of questions can be dangerous in sales.
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September 7, 2010 by Michael BoyetteAt the end of a lengthy selling cycle, a prospect raises a barrage of objections and challenges your price. Savvy sales pros know that this is a sign that you're actually exactly where you want to be. Read on to learn how keeping a level head when last minute objections arise is key to closing the sale.
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