Employee coaching: Dealing with ‘bad-attitude’ employees

Posted on May 21, 2010 by

When dealing with troublesome employees, it’s tempting to tell them, “You’ve got a bad attitude.” But that’s the ONE thing you should never say. Coaching employees who like to challenge authority requires thought and patience. Read on to find out what you should do, and say, to change the behaviors of ‘bad-attitude’ workers.

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Employee motivation gone wrong: Four ways praise can backfire

Posted on May 7, 2010 by

Employee praise can be a powerful tool to keep employees engaged and loyal to the company. But when delivered the wrong way, it can destroy workplace morale and your credibility. Read on and discover four ways employee praise can backfire.

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Managing expectations when the boss won’t listen

Posted on April 12, 2010 by

Is the C-suite asking for too much from your team? You won’t get far by arguing because even if you’re right, you get tagged as the “can’t do” person. Being a “yes” man just postpones the inevitable. Learn how three suggestions can help you to manage expectations by shifting your manager’s focus onto helping you solve the problem.

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Communication in the workplace: 96% of all interruptions are committed by . . .

Posted on April 5, 2010 by

Research shows that men are responsible for a staggering 96 percent of all interruptions during business meetings. Smart managers realize this behavior needs to change now because it’s depriving companies of valuable ideas and perspectives. Discover how three proactive steps can ensure that everyone gets to contribute at your next meeting.

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Employee performance reviews: How one supervisor got sued for being too soft

Posted on March 22, 2010 by

It happens a lot more than you would like to believe. Supervisors and managers sweeten employee performance reviews in order to avoid a confrontation. This saves them some short-term angst but it creates a myriad of long-term issues for your company, including continued employee performance problems and exposure to the risk of employee lawsuits.

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The one thing you should NEVER do when terminating an insubordinate employee

Posted on March 12, 2010 by

Too often bosses don’t confront insubordinate behavior. They let it fester. Tension builds, and then they make the biggest mistake possible…

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Progressive discipline: The beatings will continue until morale improves

Posted on February 8, 2010 by

Stop thinking of progressive discipline as punishment. Here’s a non-punitive approach that gets better results than traditional progressive discipline methods…

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Three Effective Coaching Strategies

Posted on October 30, 2009 by

Great coaches follow three guidelines for improving performance. They look at behavior, not labels; they personalize their coaching to the individual; and they’re willing to shift gears when necessary….

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Four keys to delivering effective performance feedback

Posted on October 30, 2009 by

Use these simple techniques to conduct performance reviews that motivate employees to do better: Put the individual first, ask them to self-evaluate, create a safe atmosphere and set clear objectives….

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The Key to Gaining Your Employees’ Emotional Commitment

Posted on October 30, 2009 by

Want to increase commitment among your workers? Start by offering hope – the feeling that something good is likely to happen. Leaders foster hope in four ways: Through their own optimism, through their action, through their personal insights and through their vision…

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