Coaching

Employee coaching: Dealing with ‘bad-attitude’ employees

May 21, 2010 by Stephen J. Meyer

When coaching employees, focus on changing behaviors, not attitude When a manager has a troublesome employee on staff, the first impulse is often to respond like this: "Pal, you’ve got a BAAAAD attitude and you better change it... Read the full article

Employee motivation gone wrong: Four ways praise can backfire

May 7, 2010 by Stephen J. Meyer

Employee motivation mistakes can have horrible consequences on workplace morale We’ve all heard that praise is the greatest employee motivation technique. But praise can also be a huge de-motivator if it’s done the wrong way. Here are four... Read the full article

Managing expectations when the boss won’t listen

April 12, 2010 by Stephen J. Meyer

What do you do when the top brass wants results that are simply unrealistic? That's a challenge that HR managers face more often than they'd like. Lots of bosses just don't get HR. And all too often, they... Read the full article

Communication in the workplace: 96% of all interruptions are committed by . . .

April 5, 2010 by Stephen J. Meyer

Excuse me. Can I finish my thought here? I was trying to say that interruptions in business meetings are overwhelmingly committed by . . . As I was saying . . . Oh, never mind. Clearly your point... Read the full article

Employee performance reviews: How one supervisor got sued for being too soft

March 22, 2010 by Stephen J. Meyer

Here’s a warning label to slap on every manager’s desk: “Supervisors who pad employee performance reviews can be harmful to a company’s legal health.” A supervisor who did just that got a Michigan employer in big trouble. The... Read the full article

The one thing you should NEVER do when terminating an insubordinate employee

March 12, 2010 by Stephen J. Meyer

Keep your cool during an employee termination Insubordinate employees are a management challenge for many reasons. Most obvious is the strain they put on you. Your job is to get results through people and bad behavior makes insubordinates... Read the full article

Progressive discipline: The beatings will continue until morale improves

February 8, 2010 by Stephen J. Meyer

Is discipline perceived as punishment in your organization? Are managers forced to wield your progressive discipline policy like a hammer? There's another way. A few years ago author Dick Grote (who wrote the book "Forced Ranking: Making Performance... Read the full article

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Rapid Learning Institute

Employee coaching: Dealing with ‘bad-attitude’ employees

Employee motivation gone wrong: Four ways praise can backfire

Managing expectations when the boss won’t listen

Communication in the workplace: 96% of all interruptions are committed by . . .

Employee performance reviews: How one supervisor got sued for being too soft

The one thing you should NEVER do when terminating an insubordinate employee

Progressive discipline: The beatings will continue until morale improves

Dress your voice for cold call success

Four cold calling techniques that turn a 'no thanks' into a powerful motivator.

Nine Ways to End Cold Call Sales Reluctance

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