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Coaching: How to Help Employees Bounce Back after Failure

Posted on February 20, 2017 by

Some people bounce back from mistakes – even big mistakes – with grit and resolve. Others feel crushed, lose confidence and stop doing the things that made them successful. They may even quit their job or change careers – with potentially devastating consequences for both the employee and your organization.   In this Quick Take,…

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How to Promote Team Cohesion and Boost Productivity with Random Encounters

Posted on February 20, 2017 by

As any manager knows, communication is the fuel that makes teams go. And today it’s easier than ever for team members to keep in touch. Tools like email, instant messaging, texts and conference calls allow employees to efficiently share information with their colleagues anytime, anywhere in seconds.   In this Quick Take you will learn:…

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Reference Checks: How to Get Feedback That Predicts Future Performance

Posted on February 20, 2017 by

Managers check references for many reasons. But the most critical goal is to ferret out information that will accurately predict how a candidate will perform if hired.   In this Quick Take you will learn: The often-overlooked goal of a successful reference check What researchers say is one of the biggest obstacles to getting truthful…

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Managing Workplace Stress: How to Stay Productive Under Pressure

Posted on February 20, 2017 by

Think of a time when you were swamped at work. Too many deadlines. Too many people demanding your mind-share. Not enough time or resources to get it all done. You may be thinking, “That’s how I always feel.” Fortunately, there are steps you can take to prevent such workplace stress from crushing your focus, productivity…

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Employee Motivation: The Surprising Power of ‘Line of Sight’

Posted on February 20, 2017 by

What inspires employees to show up every day and give their all? Good pay and benefits? That helps but it’s not enough. Most people want more than to show up, collect a paycheck and go home. They want their work to make a difference. Yet research shows that most employees don’t feel a sense of…

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Coaching: Framing Corrective Feedback in a Positive Way

Posted on February 20, 2017 by

Bill has an employee with a serious performance issue. Bill sincerely wants to help and considers a very direct corrective-feedback approach — for example, saying something like this: “I’d be doing you a disservice if I didn’t tell you you’re failing, and that you’re going to lose your job if you don’t improve.” But Bill…

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Why Goal-Setting Often Doesn’t Lead to Goal Achievement

Posted on July 13, 2015 by

How many times have you set a goal for yourself or your team that wasn’t achieved? Learn a simple research-proven technique that vastly increases goal achievement.

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Communication: How to be an Idea Catalyst, Not an Idea Killer

Posted on July 10, 2015 by

Leaders get where they are by being competent and confident. In certain situations projecting confidence and authority is necessary – for example, in a crisis, when a project is behind schedule, or when rallying the troops behind a new initiative. But sometimes too much confidence can backfire.

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The Power of Predictability

Posted on July 7, 2015 by

The #1 job of the human brain is to predict what will happen, so that we can be prepared. But managers can unintentionally create a work environment where unpredictability reigns. When that happens, employees feel stressed, anxious and demotivated.   In this Quick Take you will learn: How the brain creates “predictive models” that are…

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