How to talk to people about gossip in the workplace.

by on June 29, 2009 · 0 Comment POSTED IN: HR Info Center

Communication fills the gap that gossip in the workplace does

In uncertain times it becomes even more important to communicate. You got to fill that void that gossip in the workplace fills. It’s transparent and is communicated as we can be much more so in tough times than good times.

  • Master the courage to interrogate the reality behind gossip in the workplace We’re all in changing times.
  • We neglect to share those with others. We kind of keep it a secret.

  • Come out from behind yourself and the conversation – make it real.
  • Be here, be prepared and be nowhere else.
  • No single conversation is guaranteed to transform a company or relationship or life any single conversation can. Assume that they’re paying attention. While no single conversation is guaranteed to transform company, relationship, life any single conversation can.

  • Tackle the toughest challenge today.
  • Don’t put it off. What’s at the top of that to-do list? It should be the toughest thing. A lot of people are morning, at least energy levels, you know, peaks relatively early. Some of us come alive in the afternoon. But try to deal with that stuff upfront.

  • Obey your instincts about gossip in the workplace.
  • Don’t just trust them, obey them. Take responsibility through emotional way. If you’re yelling and screaming and the employees get even, whose fault is that?

  • Take responsibility for your own emotional wake.
  • Again, working with these companies the last few months, probably you see it. Why did the employee – why did we lose our good people? Why did this person take off and when you talked to them and you go on and why are the supervisors crazy? Either yelling and screaming or hiding all the time.

  • Let silence do the heavy lifting.
  • Sometimes, slow down the conversation, just shut up and listen. “Oh? Oh? Oh?” Don’t assume that there’s communication going on just because we’re making noise.

I don’t know. You get that a lot. “I don’t know.” You ask a question, “I don’t know.” And then try this response. I’ve tried it few times and you’ll get to anything from – that actually tell you what they know to “Whoa, I don’t know. What would it be if you DID know?” If you did know, what would it be? What would your answer be if you did know? This takes some practice but boy the results will pay for itself easily.

Edited remarks from the Rapid Learning Institute conference Gossip, Gab, and the Grapevine: How to Neutralize its Negative Impact by Hunter Lott

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