How good managers create problems when terminating an employee

by on May 29, 2009 · 1 Comment POSTED IN: HR Info Center

Why ‘letting them down too easy’ can make things worse

When you’re terminating an employee, your first concern is making sure you do it properly and the company is protected. But an HR pro also wants to be as humane as possible, and may lapse into one of these verbal traps when terminating an employee:

  2. If you go on about how great you thought the person was, they may wonder why you’re firing them. And that may cause a temper to flare.

    Solution: Pick one good thing to say about the person. Example: “I know you built many good relationships here.” But don’t go overboard.

  3. ‘I’M SORRY…’
  4. Inside, you may in fact be sorry that you have to be terminating the employee. But if you saying things like, “I don’t want to do this,” or “I regret doing this,” only makes it worse.

    Solution: Start out by saying the news “may not be easy to hear.” Then stick to the facts, so the person will realize this is a business decision.

  6. The person will see through any small talk. And you’ll only prolong the unpleasantness.

    Solution: Spend as little time on the meeting as possible – 10 minutes max.

Source: “5 Stupid Things to Say When Firing Someone,” Microsoft Small Business Center.

1 Comment on This Post

  1. June 10, 2011 - 11:15 pm

    That will be a great strategy.
    Well, a proper confrontation is a must have with these processes.

Leave a Reply


Request a Free Demo

We'd love to show you how this industry-leading training system can help you develop your team. Please fill out this quick form or give us a call at 877-792-2172 to schedule your one-on-one demo with a Rapid Learning Specialist.