Communicate your behavior expectations about gossip at work

by on June 29, 2009 · 0 Comment POSTED IN: HR Info Center

Make people accountable for gossip at work

This is the tough part about dealing with gossip at work. You’ve got to get out of your cubicle, you got to get away from your desk, away from the computer and e-mails and actually talk to people. And to communicate expectations, hold them accountable. Not just performance expectations, but behavior expectations.

Utilize a consistent system for recording, tracking and prioritizing the to-do list. And in management you link the time, talked about time management, talked about the to-do list. Most don’t do it, great idea.

Surprises are a petrie dish for gossip at work.
When I work at companies on evaluations, and they say everybody hates doing the evaluations, management and employees. And that’s because they’re loaded with surprises. You can’t go a whole year of observing something in an employee performance or especially behavior and then not tell them anything until the evaluation.

Where have you been for 11 1/2 months? No surprises. And you’ll know you’re on the right track or not. Evaluation is just great example. They come out of their evaluation and they’re surprised. They’re pleasantly surprised. They are great employee and we didn’t tell them. This is a missed opportunity.

If they come out of their evaluation and they’re upset, you know, both of those situations go after the supervisor. If they were as good as you said, how come you didn’t tell them? And if they were as bad as you said, how come you never confronted them? No surprises.

Just communicate expectations about behaviors especially gossip at work. Stop giving excuses or accepting excuses from anyone.

New standard guidelines, conducting all meetings, also have you been to management, you hopefully have had some trainings on conducting meetings.

Edited remarks from the Rapid Learning Institute conference Gossip, Gab, and the Grapevine: How to Neutralize its Negative Impact by Hunter Lott

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