During classroom training, ever see someone not taking notes? If so, they may be the victim of “stability bias.”
That’s when people think their memory is like a computer hard drive. They’re convinced they’ll remember what you’re saying in the future because it’s fresh in the memory now.
In a recent study, researchers asked trainees to memorize word pairs and then predict if they could successfully repeat the process. When relying only on memory, they overpredicted their success.
Take home: Explain to learners that the act of taking notes helps build memories, while the notes themselves will help retrieve those memories later.
Source: Kornell, N., et al., A Stability Bias in Human Memory.” Journal of Experimental Psychology, 2009, Vol. 138, No. 4, 449-368.
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